Alpha

Based in Courtenay, on Vancouver Island, British Columbia, ALPHA IT operates as a managed IT provider serving organizations across the Comox Valley, Nanaimo, Campbell River, Victoria, Duncan, and Port Alberni. Founded in 2018 and staffed by a small team, the company works with local governments and regional districts, First Nations band councils and remote community offices, trades and construction businesses, and nonprofit organizations, positioning itself as a locally based alternative to larger, remote IT vendors. The service range covers managed IT support with monitoring and helpdesk functions, layered cybersecurity including endpoint protection and risk monitoring, and IT consulting delivered through a vCIO model that includes technology roadmaps and assessments. Productivity work centers on Microsoft 365, covering setup, migration, Teams, SharePoint, and OneDrive, alongside cloud telephony through Microsoft Teams Calling and Wildix systems. On the AI side, offerings include Copilot deployment and automation within Microsoft 365, a half-day AI Jumpstart readiness assessment that produces a written report, live role-specific Copilot training, and ALPHA AP, an accounts-payable automation tool combining AI-based data extraction, Teams-based approval workflows, and QuickBooks synchronization. Delivery is structured around industry-specific offerings for trades and field-service companies, municipalities with compliance requirements, First Nations organizations, and nonprofits, supported by a physical presence across multiple Vancouver Island communities rather than a purely remote support model.