Beknown

Based in San Francisco, California, Beknown works with Amazon sellers looking to grow their e-commerce presence on the platform, with a particular focus on independent and lean brands rather than only large-scale sellers. The agency positions itself as a managed-services layer that connects Amazon sellers with a vetted pool of global specialists rather than delivering work through an in-house team alone, and operates with a small core team of 1-10 people coordinating this network. Within its declared services of SEO and PPC, Beknown's process begins with an audit stage: a short "Birds-Eye-View" review, a consultation call, and a more detailed audit used to identify opportunities across advertising, SEO, listing content and design, listing management, account troubleshooting, inventory, pricing and discounting, and off-Amazon marketing. Based on the audit findings, sellers are matched with an expert vetted through verification of past results, an interview, and data-backed review of current engagements, with matching intended to happen within a short turnaround. Ongoing work is coordinated through what the agency calls its ServiceOS, covering engagement planning, communication and escalation, performance benchmarking, and customised reporting. Pricing is structured around lower fixed fees combined with variable costs tied to results, with month-to-month engagement rather than long-term lock-in contracts.