Big Storm

Based in Bozeman, Montana, Big Storm is a small marketing and design team, founded in 2008, that works with businesses looking to connect their website and customer relationship systems into a more coherent marketing operation. Rather than treating channels in isolation, the agency positions itself around the full customer journey, from research and content through to automated follow-up, and describes working with most common content management systems and CRM platforms to fit into a client's existing tech setup. The agency's declared services span web design, SEO, pay-per-click marketing, graphic design, market research and marketing strategy, with a particular focus on marketing automation. Its described approach includes building dynamic, targeted email content based on customer interests, and setting up workflows that streamline and automate repetitive marketing tasks to free internal teams for strategic work. It also addresses the overlap between sales and marketing, describing sales enablement work aimed at breaking down silos between the two functions, alongside customer experience efforts intended to encourage engagement without being intrusive. Marketing analytics is presented as a supporting discipline, used to measure and manage performance so that decisions are based on data rather than guesswork. Prospective clients are directed to a discovery form to begin scoping a marketing automation engagement.