Black Drone

Based in San Juan, Puerto Rico, Black Drone Consulting is a boutique digital media agency and consultancy that advises enterprises on structural marketing decisions. The team, sized between one and ten people, works with organizations across ecommerce, health and lifestyle, property technology, A2P platforms, and real estate investment trusts, drawing on more than a decade of combined experience with small businesses, enterprise-level companies, and non-profit organizations. The agency positions itself as a source of forward-looking guidance, tracking shifts in digital media and user behavior to inform the advice given to clients. Black Drone's declared services span search engine optimization, business consulting, email marketing, and pay-per-click advertising, alongside analytics work aimed at identifying wasted marketing spend. Paid media efforts focus on refining buying techniques, while email marketing is used to re-engage existing customer conversations. The agency also offers A2P SMS support intended to improve customer success outcomes. Additional listed capabilities include conversion rate optimization, account audits, due diligence reports, competitor analysis and reporting, industry analysis, keyword research, and full-service marketing engagements. Work is described as customized to each client's individual needs rather than delivered through a fixed package, with the agency framing its approach around understanding user behavior within digital media buying to inform account structure and strategy adjustments.