Crafted Websites

Based in oThongathi, South Africa, Crafted Websites is a small digital development team working with South African businesses seeking custom websites and software rather than template-based solutions. The agency positions itself as a long-term development partner, emphasising upfront discovery of a client's operations and goals before proposing solutions, and describes serving businesses across various industries, including event planning, photography, personal finance, and e-commerce. Its stated aim is to modernise business operations while keeping pricing and deliverables clear from the outset. The agency's declared services include website design, WordPress development, custom software, IT managed services, graphic design, and SEO foundations built into website builds. Concrete offerings include custom-designed and mobile-responsive websites, WordPress sites with content management for business owners, and custom software such as dashboards, workflow automation, business integrations, and client portals or booking systems, with mentions of AI-assisted workflows where applicable. Hosting and maintenance are also offered, covering SSL, email setup support, and ongoing technical support after launch. The working process follows six stages: a free discovery call, a proposal outlining scope and pricing, design and development with client collaboration, testing and refinement, launch, and ongoing support. Engagements typically begin with a 30-minute discovery call conducted by video, WhatsApp, or email.