Creative Insight

Based in Birmingham, Creative Insight is a small design and digital agency working with a client base that includes UK and international organisations across sectors such as travel and leisure, manufacturing, industrial equipment and social care recruitment. Its team size sits between one and ten people, and it has held a long-standing relationship with the EMEA marketing department of an industrial equipment manufacturer since 2007, alongside a two-decade partnership with a UK hairdressing accessories manufacturer and distributor. The agency's declared services span search engine optimisation, pay-per-click, content marketing, web design and development, custom software development, and video production. Project work described includes the planning, design and build of a cloud-based SaaS booking system for a holiday park operator, aimed at simplifying the customer journey and reducing checkout time from an average of 25 minutes to around five. Other work covers full marketing packages combining naming, branding, advertising and collateral, an eCommerce platform built to perform across devices and rank well in search results, and multi-channel campaigns spanning radio, press and digital for a fostering organisation seeking to raise its profile and support recruitment of carers, reporting increases in both overall website traffic and organic search traffic. The agency positions its approach as combining traditional graphic design skills with digital delivery methods.