CTI Digital

Founded in 2003 and headquartered in Manchester, CTI Digital works as a full-service digital agency for brands across multiple sectors, with client relationships that in a number of cases have continued for more than five years. The agency's origins trace back to computer-telephony integration, from which it developed into a broader digital practice covering strategy, web development and digital marketing. Its stated approach is to operate as an extension of a client's internal team, aligning recommendations with business outcomes and building strategy around audience understanding. The agency's service range spans web design and build — including CMS websites, ecommerce platforms, mobile and web apps, UX/UI design, hosting and support, and conversion rate optimisation — alongside a digital marketing offering that covers SEO, paid search, paid social, content marketing, email and CRM, social media and influencer work, data and analytics, and generative-engine optimisation aimed at AI-driven search visibility. On the strategic side, CTI Digital runs Pathfinder Workshops, digital transformation consulting and technology selection support. It also offers an AI and innovation practice, encompassing AI strategy and implementation, AI training for marketing teams, interactive experiences, private AI and LLM platforms, and ready-to-use AI tools. Services are described as scalable across different stages of a client's digital development, from establishing foundational infrastructure through to growth and more experimental, technology-led initiatives.