Customer Magnetism

Founded in 2000 and based in Virginia Beach, Virginia, Customer Magnetism is a small digital marketing agency working with brands across various industries rather than specializing in one vertical. The team, made up of what it describes as creative, technical and quirky members, positions itself as a hands-on partner rather than a vendor delivering a fixed monthly checklist, aiming to work closely with clients to understand their brand and marketing goals. Services offered include Search Engine Optimization (organic search), Paid Search Marketing (PPC), Social Media Marketing, Website Design, Digital Strategy, and Video Marketing and Production. The agency describes tailoring campaigns to each client's style rather than applying industry-standard templates, with an emphasis on avoiding repetitive methods used elsewhere. Content creation, both written and video, is treated as a foundation of its marketing work, with hand-crafted material used to communicate brand stories. The agency's approach centers on building ongoing collaborative relationships with clients, integrating with their internal teams to define objectives before developing campaigns, rather than operating as a standalone service provider. Contact and campaign discussions begin with a conversation about goals and objectives before work is scoped.