Dimarketing

North Jakarta, Indonesia is home to Dimarketing, a small team of up to ten people working with high-volume online sellers who want to reduce the fees they pay to third-party marketplaces. Rather than routing sales through commission-based platforms, the agency's focus is on helping merchants move transactions to their own channels, particularly WhatsApp, where they can manage orders directly with customers under a fixed-cost model. The agency's core offering is Dicommerce combined with DiChat, a WhatsApp-based commerce system built to run sales conversations automatically. It includes a drag-and-drop chatbot builder for designing greetings and catalog flows without coding, smart agent routing that escalates conversations to sales or support staff when needed, and in-chat checkout with Virtual Account payment so customers can complete purchases without leaving WhatsApp. Additional features cover abandoned cart reminders, automated order status and delivery updates, payment reminders, custom logistics integration with couriers chosen by the client, and keyword automation for answering repetitive stock or product questions. As an Official Meta Partner, the system supports mass broadcast and segmentation campaigns aimed at avoiding number blocks. A centralized dashboard tracks metrics such as response time, conversion rate, and customer satisfaction, and a dedicated Dicommerce setup with isolated server infrastructure is available for businesses requiring direct ownership of their transaction data.