DK Communications Group

Based in Charlotte, North Carolina, DK Communications Group works with hospitality and hotel businesses, small-town tourism destinations, and attractions across the Carolinas, with a particular focus on reaching Southeastern drive markets. The agency was founded by Susan Dosier and journalist Des Keller; Des contributes a background in national agricultural trade journalism, including work for publications such as Progressive Farmer, alongside media relations and scheduling support for tourism clients, while Susan applies research and a planning process to identify what differentiates each client before shaping messaging for the intended audience. Services span media relations, public relations, and PR and marketing coaching, along with Google Business Profile support and general problem solving for clients. The team handles event production for grand openings and press conferences, including both virtual and in-person formats, as demonstrated in work such as the grand opening of the restored 1833 NuWray Hotel and a press conference for the Montford Point Memorial in Jacksonville, NC. Additional offerings include public affairs and crisis communications, writing, editing, blogging, email blasts, and content management, plus photography and video production. The agency also supports digital campaigns and advertising, and offers motivational speeches and workshops. Declared service areas listed on the site further include search engine optimization, print design, social media marketing, and web development, rounding out its marketing and content capabilities for tourism- and hospitality-focused clients.