Dreamline Technologies

Based in Jackson, Mississippi, this small team works with startups, small and medium-sized businesses, and enterprise clients across industries including finance and insurance, healthcare and wellness, retail and e-commerce, real estate, and automotive. The agency positions itself around practical AI adoption alongside more traditional digital services, serving clients seeking both foundational web presence and newer AI-driven tools for customer engagement. Core offerings span Search Engine Optimization, custom software and e-commerce development, graphic design, and web design, built on frameworks such as React and Next.js for speed, security, and mobile performance. Beyond conventional SEO, the agency describes Generative Engine Optimization work aimed at improving visibility within AI-powered search tools like Google SGE and Bing Copilot, structuring content for AI discovery and retrieval. Additional services include AI strategy and readiness assessments, generative AI solutions such as custom chat assistants and multilingual knowledge bases, and process automation using platforms like Zapier, Make, and Python-based micro-services, alongside robotic process automation for manual tasks. It also integrates CRM systems (HubSpot, Zoho, Pipedrive) and IVR tools (Twilio, Kaleyra) for lead capture and follow-up, offers prompt engineering and cost-optimization services for AI usage, and provides predictive analytics covering sales forecasting, churn prediction, and real-time dashboards. Customer experience work includes omnichannel chat and voice support, sentiment analysis, and AI-assisted ticket triage.