Drupal Aid

Based in Pittsburgh, Drupal Aid is a small team, founded in 2014, focused specifically on Drupal website support and maintenance rather than broad web design work. It serves organizations running Drupal-based websites, including other Drupal agencies that need white-label support and non-profit publishers using WordPress and CiviCRM alongside Drupal. Its work covers Drupal 6, 7, 8 and 9 installations, including sites on versions no longer covered by the official Drupal security team, such as Drupal 7 vendor extended support and Drupal 6 long-term support. The agency's core offering is ongoing Drupal support and maintenance delivered through subscription packages, with each plan covering one Drupal instance. Services described include Drupal installation, core and module updates, Drupal core release updates, responding to support tickets, and 24/7 monitoring and issue resolution. Staff are described as Acquia-certified developers who handle Drupal development, site speed and security optimization, and monitoring in addition to maintenance requests. The agency positions itself as an alternative to relying on the open Drupal community or drupal.org for help, offering a dedicated support team instead. Beyond core Drupal maintenance, it lists broader capabilities including SEO, UX/UI design, web design and web development, and it provides white-label support arrangements for other agencies managing complex Drupal environments.