Dune Digital

Registered as a Ukrainian IT company and listing a Dubai, United Arab Emirates address, Dune Digital is a small team of one to ten people working with businesses that want to automate customer communication on Facebook and Instagram. Rather than traditional marketing campaigns, its published work centers on building AI-driven chatbot and automation systems for companies looking to handle bookings, sales, and support without manual intervention. Contact for new projects is handled directly via email and Telegram. The agency's core offering is AI chatbots for Messenger and Instagram Direct, built to qualify leads, answer frequently asked questions, and guide customers toward a sale. Alongside this, it builds business automation using n8n-based workflows to connect CRMs, trigger notifications, and generate reporting, aiming to remove repetitive manual tasks from day-to-day operations. It also handles Meta integrations, including Facebook and Instagram API connections, webhooks, and campaign automation, linking advertising spend to sales pipelines through real-time data flows. Projects follow a three-step process: a discovery phase to map existing business and communication flows, a build phase in which the AI agent is configured and deployed within 5–10 business days according to the client's brand and tone, and a launch phase that includes ongoing monitoring and optimization once the bot is live. The agency also lists Search Engine Optimization, Pay Per Click, Digital Strategy, and Email Marketing among its declared service areas.