EcomScaled

A small team based in Plainfield, New Jersey, works with brands looking to launch or expand sales across TikTok Shop, Amazon, Walmart, Shopify, and Etsy. The company positions itself around ecommerce automation and full-service operations rather than a single-channel focus, serving businesses at different stages of growth from initial setup to scaling. With a team of 1-10 people, it describes a hands-on approach built on customized strategies rather than standardized playbooks. Services cover the operational backend of ecommerce selling, including supplier sourcing through Alibaba and local wholesalers, with quality verification and price negotiation. Listing optimization work involves updating keywords, images, A+ content, and video to support search ranking and click-through rates, which ties into the SEO service line. Other described work includes inventory and stock management with automated restocking, order fulfillment via Amazon FBA or FBM, and customer support automation for FAQs, reviews, and complaints using software or virtual assistants. The agency also addresses review and rating strategy through follow-up emails and inserts, account health monitoring against metrics like order defect rate and late shipment rate, and data analysis and reporting on sales, profit, advertising spend, and customer behavior. Performance marketing is listed alongside these operational services, supporting paid advertising efforts across the platforms it automates for.