F1RST

Based in Coffs Harbour on the New South Wales mid-north coast, F1RST has worked with clients across the Coffs Coast since 2007. The team is small, operating with a handful of specialists including a creative director/project manager, a content strategist, a social media manager and a photographer/videographer, and it works across sectors such as healthcare and medical, professional services, trades and construction, retail, food industry, and community and non-profit organisations. Its portfolio includes projects for Surf Life Saving North Coast, the Coffs Harbour Fishermen's Co-Op, a local business directory, and the Coffs Harbour Students' Association, reflecting a focus on regional and community-based clients. The agency's declared service range covers website design, SEO and local SEO, social media management, digital marketing and consulting, e-commerce, copywriting, website recovery, logo design, photography, videography, Google Ads, web hosting and email solutions. Services are offered through structured packages, including website packages, website management plans, social media management plans, logo design packages, and photography and videography packages. The agency also publishes blog content on topics such as digital marketing and advertising campaigns, website value, online reputation management, digital marketing strategy, and domain registration, positioning informational content alongside its production and management services. Client engagement is described as personalised, with consultations offered by phone or in person before project work begins.