GBP Manager

Based in Billing Garden Village, Northampton, GBP Manager works with local and multi-location businesses across the UK, including tradespeople, clinics, retailers, and franchises, that are struggling to appear on Google Maps, in local search results, or in AI-driven search tools such as ChatGPT, Gemini, and Perplexity. The agency targets startups and medium-sized businesses affected by unverified listings, poor map visibility, weak review profiles, or competitors outranking them through spam tactics, offering a fully managed service or ongoing support depending on client needs. The core offering centres on Google Business Profile management: setup, optimisation, and ongoing upkeep of categories, service descriptions, posts, photos, Q&A, and review activity, including management and removal of negative reviews. Work typically begins with a full audit of a business's existing online presence, using a free tool called Daisy to assess reviews, categories, descriptions, photos, posts, Q&A, and listing consistency against Google's local ranking factors before recommending further action. Beyond GBP management, services extend to local SEO, citation building, social media management, review generation, and AI optimisation aimed at improving visibility across AI-based search models. The agency describes its approach as focused on identifying where visibility is being lost before starting work, and on building sustainable local rankings rather than short-term spikes, working with clients in Northampton and the wider UK market.