Great Big Digital Agency

Based in Philadelphia, Pennsylvania, Great Big Digital Agency is a small team of one to ten people working with businesses that want to rework how their digital products function and convert. Its stated service list spans SEO, digital strategy, video production, web design, conversion optimization, pay-per-click, and social media marketing, though the material it publishes centers most specifically on three areas: website UX, custom development, and product design. Clients referenced in its materials include founders and marketing directors from acquisitions, skills-training, retail, and healthcare-adjacent companies, suggesting a client base of small to mid-sized business owners and decision-makers rather than large enterprises. The agency describes its working method as a balancing act between business needs and customer needs: aligning a product with strategic growth and administrative efficiency on one side, while using research and testing to shape an experience matched to user expectations on the other. Within Website UX, the stated aim is to identify why users leave a site without converting and to redesign for engagement. Custom Development is framed around launching new features, automating processes, and improving site performance beyond a site's current capabilities. Product Design is positioned as a way to take an early-stage idea and structure it correctly from the outset to support longer-term viability. The agency states it uses concrete user data to prioritize the changes most likely to affect business outcomes such as revenue and customer retention.