Hello Operator

Based in Barcelona, Hello Operator works with B2B tech companies seeking visibility in AI-driven search and buying journeys, rather than traditional Google rankings alone. Founded in 2014 and operating with a small team of 1-10 people, the agency positions its work around the shift from search engines to large language models such as ChatGPT, Claude, and Perplexity, which answer buyer questions with a short list of recommendations rather than a page of links. Its stated focus is on search engine optimization, content marketing, branding, and digital strategy, reoriented toward what it calls generative engine optimization (GEO) and AI visibility. The agency's described process starts with an AI Visibility Check and a diagnostic of why organic traffic and AI-driven recommendations have dropped, covering both Google and AI Overviews. From there, work includes hardening a site's technical foundation for machine readability, upgrading priority pages to earn citations, and building a GEO-first content roadmap targeting category, use case, comparison, and integration queries. Content is built to include statistics, quotes, and sourced citations, referencing Princeton's GEO research on citability. A second service line, GTM Workflows, addresses go-to-market operations by identifying workflow bottlenecks, implementing AI-assisted processes with human oversight, building reusable templates and SOPs, automating reporting, and training teams on adoption. Pricing is structured as a fixed one-time fee for AI Search & Discovery and a fixed monthly fee for GTM Workflows.