I-COM

Based in Manchester, I-COM works with local and national businesses across sectors including B2C and B2B e-commerce, legal, recruitment, education, utilities, and built environment, alongside bespoke projects tailored to individual client needs. Founded in 2015, the agency is structured as an employee-owned business with a team of 11-50 covering organic marketing, paid media, content, digital PR, and technology solutions. Client relationships noted on the site include long-standing partnerships, such as one spanning around ten years with a general manager referencing web design, content creation, PR & outreach, and SEO work, and a marketing director at a law firm crediting the agency with SEO, PPC, brand marketing, and web development support. Services span SEO, paid advertising, PR & outreach, content marketing, website design and development, social media, UX & CRO, and email marketing, delivered either as standalone support or as full-strategy execution and management. The agency is organised into specialist functions, including a Head of Organic Marketing, Head of Paid Media, Head of Content Marketing, Head of Digital PR, and a Director of Technology Solutions, alongside a Client Services Director. Its stated approach centres on commercial results and profit-focused outcomes for clients, with strategies adapted to individual business goals and KPIs rather than delivered as a fixed package, and an emphasis on ongoing communication and partnership-style client relationships.