Identify Digital

Based in Wakefield, England, Identify Digital is a small team (1-10 people) working with B2B and eCommerce businesses, including suppliers and distributors, training providers, and trade & construction companies. Their client work spans sectors requiring both digital storefronts and internal operational systems, with case studies referencing businesses such as Beanies, which needed to digitalise operations to support growth and international expansion, and DSEC, for whom they built a business management system. The agency's services split into two main areas: website design and development, and custom app and software development. On the web side, they build B2B and eCommerce sites, specialising in WordPress, WooCommerce, and Shopify development, alongside technical website health work; for Shopify clients specifically, they describe acting as an extension of the client's team to support store growth. On the software side, they develop business management platforms, CRM and ERP systems, APIs, and mobile applications, using Laravel, PHP, and full-stack development, and also offer software consultancy, MVP development, AI software development, and progressive web application builds. For specific industries, they position tailored operations platforms: scheduling, job, compliance and billing tools for trade and construction businesses, booking and certification systems for training providers, and connected B2B/B2C ecommerce platforms integrated with ERP systems for suppliers and distributors, aimed at removing manual double-entry and spreadsheet-based processes. Additional declared services include SEO, PPC, and mobile app development.