IDL Web Inc.

Based in Richmond Hill, Ontario, IDL Web Inc. is a small team, founded in 2016, working with clients across Canada and the United States. Its portfolio spans varied sectors, including financial services, luxury travel booking, library services, retail, publishing, faith-based organizations and health non-profits, indicating a client base ranging from small businesses to established organizations needing website builds, migrations and ongoing support rather than a single vertical focus. The agency's core offerings include WordPress and Joomla design, development and customization, alongside search engine optimization covering SEO audits, onsite optimization, AI search optimization and what it terms "full cycle SEO." Paid channels are handled through Google Ads and Microsoft Ads management, including Google Grant setup for non-profits, while social media work covers audits, ongoing management and paid social campaigns. Ecommerce clients are supported through growth marketing and marketplace management. On the technical side, IDL Web provides website security services such as malware cleanup, along with hosting, hosting migration and website monitoring, plus IT-related managed services. Project delivery follows a four-step process — discovery call, cost estimation with a locked-in timeline, delivery, and a 60-day post-launch support period accessible through a 24/7 ticket system. Pricing is offered on fixed or hourly bases with transparency reporting, and prospective clients can request a free website audit before engagement.