Imp Designs, LLC

A small web development and design company based in Raleigh, North Carolina, Imp Designs, LLC works with a mix of small businesses, nonprofits, and larger organizations, including companies that outsource their creative and marketing work entirely as well as clients with in-house marketing teams needing overflow support. Its client base spans industries such as automotive services, telecommunications, licensure boards, and public transportation agencies, with at least one client located outside North Carolina. The team is small, in the 1-10 employee range, and positions itself around close, ongoing client relationships rather than one-off project delivery. The agency's core offering is custom web development, including websites built on the ExpressionEngine content management platform, alongside graphic design, internet marketing, pay-per-click campaign management, email marketing, social media marketing, and search engine optimization. Its process, as described by clients, involves working directly with the business to define goals and budget, then remaining involved after launch rather than handing off a finished site and disengaging. For website clients, Imp Designs prepares step-by-step documentation so in-house staff can manage updates themselves, which is intended to ease transitions during staff turnover. Past web development work has included accommodating growth in site functionality over time, such as adding online sales capability, location-finder tools, trip-planning and scheduling features, and ensuring consistent performance across browsers and devices. Inquiries are handled through separate contact channels for web, internet marketing, and graphics projects.