Ingage Media

Based in Mermaid Waters on Australia's Gold Coast, Ingage Media (trading online as Website Assist) is a small, Australian-owned digital agency that has operated since 1993. It works with businesses across sectors including travel and tourism, health, real estate, finance and general business, offering support to companies seeking a professional online presence without long-term lock-in contracts. Its client base spans small to medium enterprises looking for website design, ongoing digital marketing and search visibility, and the agency positions itself as a Google Partner operating with Australian-based servers. The agency's core services cover custom WordPress website design and development, with an emphasis on mobile-first layouts, fast loading times, SEO built in from the outset rather than added afterward, and clear calls to action aimed at converting visitors into enquiries. Alongside design, it offers managed SEO packages, pay-per-click advertising through Google Ads, monthly website maintenance covering backups and security, and website hosting, including a free hosting offer for new website builds. More recently, the agency has extended its search offering to include Answer Engine Optimisation (AEO), aiming to get clients cited within AI-generated answers from tools such as ChatGPT, Google Gemini and Perplexity, in addition to traditional Google ranking and appearance in AI Overviews. It describes combining SEO and AEO as complementary strategies to maintain visibility as search behaviour shifts beyond traditional clicked links.