IT SUPPORT AU Managed IT Services

Based in Melbourne, IT SUPPORT AU Managed IT Services works with businesses and not-for-profit organizations across the city, positioning itself as a managed IT support partner rather than a pure marketing shop. The team is small, in the one-to-ten range, and covers a broad remit spanning IT support, cloud consulting, cybersecurity and digital services, with digital marketing and web design sitting alongside its core managed-services offering as an extension for clients who need an online presence built or maintained alongside their IT infrastructure. Its declared IT services include Microsoft 365 support (Office 365, Teams, SharePoint, cloud backup and business email troubleshooting), server support with Windows Server and Active Directory administration, onsite technicians across Melbourne, Azure consulting including Hyper-V virtualization, business continuity and daily backup planning, and casual or hourly IT support with a free IT audit for cost reduction. Additional listed services cover managed servers, server installation and migration, web hosting, hosted webmail through Exchange or G-Suite, remote hands for datacentre work, and cybersecurity monitoring with enterprise firewall and antivirus protection. On the digital side, the agency lists website design on platforms such as WIX, Shopify, Square and WordPress, together with SEO aimed at organic search traffic, leads and conversions, social media marketing and pay-per-click, alongside business consulting and IT strategy consulting for organizational planning.