ItUa

Founded in 2006 and based in Kyiv, ItUa is a small team working with businesses across sectors such as logistics, manufacturing, insurance and agriculture, both in Ukraine and internationally. The agency positions itself around business-system design, combining marketing services with software integration for companies that need their processes automated rather than just promoted online. Its client base includes freight and transport operators, production and trading companies, and organisations moving away from manual, spreadsheet-based management toward structured digital systems. Declared services span SEO, PPC (referred to as "Контекст"), web design and development, CRM consulting and systems integration. On the technical side, ItUa builds custom CRM and ERP solutions and also implements established platforms such as Pipedrive, KeyCRM and Zoho, adapting them to a client's existing workflows. It has developed a transport management system (TMS) for logistics companies, including integrated platforms for freight and grain-purchase logistics, and has implemented ERP systems covering production, sales and warehouse management. Other described work includes a digital insurance platform built around a pay-as-you-drive model, a CRM-based profit-and-loss reporting tool for tracking company income and expenses by period, and a corporate portal connecting a company's office, branches, franchise partners and stores under unified access levels. The agency also lists AI-driven automation among its current service areas.