New Urban Media

Based in Memphis, Tennessee, with a studio address on South Main Street, New Urban Media works as a small team of one to ten people offering web design, development and online presence management to business owners as well as other web creatives and agencies. The site frames the business as a UX/UI design and development studio focused on custom-built websites and CMS frameworks, aimed at helping businesses establish and maintain a digital presence rather than simply publishing pages. Its client base spans two audience segments addressed directly on the site: business owners seeking a functioning online presence, and web creatives or agencies looking for support services. The declared service list covers search engine optimization, web design, web development, AI development, AI consulting and mobile app development, while the site itself organizes its offering around websites, web applications, maintenance and support, social media management, and online presence management, including a listings manager tool for controlling business information across platforms. Ongoing client support is structured through a dedicated help desk covering website support, listings support and social media support, alongside published resource articles on topics such as GDPR compliance, WordPress maintenance and image formats for web design. Payment and project intake are handled directly through the site, with separate channels for starting new projects, making payments, and reaching support in English and Spanish.