Polaris Growth

Based in Den Haag, Polaris Growth works with webshops and e-commerce brands seeking to grow revenue from their existing customer base rather than solely through new-customer acquisition. The agency describes itself as a CLV (customer lifetime value) e-commerce agency and Klaviyo Elite Partner, and has been active since 2012. Clients mentioned in its case studies include a food brand (Cook & Pan), a fashion company (Moooi), and an organic baby food brand, spanning sectors such as fashion, food and cosmetics, with additional named clients including RiZZ B.V., Meesterslijpers, Soft Revolt, Grub, Terra, Denksport, iMesh and Yummy Gums. Services centre on Klaviyo CRM marketing, conversion rate optimization (webshop optimalisatie), e-commerce strategy, and data & analytics/reporting. Concrete Klaviyo work includes migrating email and CRM data from platforms such as Pardot and Salesforce Marketing Cloud, building and optimising core automated flows (including cart/checkout abandonment, browse abandonment, back-in-stock, birthday/anniversary, cross-sell/upsell, sunset, winback, replenishment, loyalty programmes and new subscriber flows), and integrating Klaviyo with e-commerce platforms such as Centra and Shopify. The agency offers a free Klaviyo CRM audit and organises the official monthly Klaviyo Meetups in the Netherlands for e-commerce professionals. It also publishes a knowledge centre with blog posts, guides and downloadable resources such as email subject-line lists, conversion checklists and an e-commerce marketing calendar, and maintains a network of partners referred by the agency.