Resource Extension Inc.

Based in Lake Forest, California, this company positions itself as a virtual staffing partner connecting US-based businesses with offshore talent in India. Client testimonials reference a range of industries, including legal, real estate, finance, HVAC, commercial and health insurance, web and digital marketing, consulting, and health and wellness, suggesting the agency works with small and mid-sized business owners across varied sectors rather than a single niche. The team is described as more than 200 people, and the model is built around clients outlining their resource needs, reviewing a pool of pre-screened candidates, and directly managing the hires once onboarded. Services span virtual assistants, legal assistants, customer service representatives, technical resources, and project-based resources, alongside back office outsourcing, customer service outsourcing, finance and accounting outsourcing (FAO), HR consulting, HR outsourcing, recruitment process outsourcing, and staffing. Search engine optimization and social media management are also listed among the service lines. The stated process involves conducting multiple rounds of candidate interviews and screening before presenting shortlisted applicants to the client, who then selects and directly manages the hire. Testimonials describe use cases such as CRM platform support, digital marketing task delegation, front-office staffing, and backend administrative work for a directory site, indicating the offshore resources are applied to both operational and marketing-adjacent functions within client businesses.