Risingline

Based in Boise, Idaho, Risingline has offered managed web services since 2006 to small and midsize businesses looking to consolidate website design, hosting, and ongoing upkeep with a single provider. Rather than operating as a standard project-based design shop, the agency positions itself as a long-term partner that continues managing a site after launch, pairing each client with a dedicated account manager who acts as a single point of contact backed by a broader specialist team, avoiding ticketing systems or support portals. The scope of work covers web design and development, graphic design, print design, branding and logo work, alongside hosting and infrastructure that Risingline runs itself. On the technical and compliance side, services include cybersecurity monitoring, malware scanning, SSL and encryption, daily off-site backups, and performance optimization, along with ongoing checks against ADA (WCAG) accessibility standards and updates to privacy practices as state and international laws change. Marketing-related work includes on-site SEO, search structure upkeep for readability by search engines, pay-per-click advertising, and content marketing, with content changes to existing sites handled directly by the account manager on request rather than left to the client. The agency also provides client resources covering security, accessibility, and marketing topics, and offers sales and marketing consulting as part of its ongoing engagement model.