SpindleStack

SpindleStack is a one-person web design studio in Charleston, West Virginia, run by Julianna, who works with small business owners across the state. Rather than functioning as a multi-department agency, it operates as a direct, single point of contact for clients from initial conversation through launch and ongoing site management, positioning itself as an alternative to both DIY website builders and larger studios where client relationships get passed between staff. The core offering combines website design with search engine optimization, digital strategy, and UX/UI design, with local search visibility built into sites from the start rather than added afterward. Services extend beyond launch to include website maintenance, hosting, and analytics: clients can request updates by text or email without needing backend logins, and receive monthly performance reports described in plain language rather than dashboard-based reporting. The stated process follows three steps — an initial discussion of the business and its goals, a build phase where the designer handles technical work while the client gives feedback, and a launch stage followed by continued support. SpindleStack also offers a free website audit and free resources such as guides and a blog. Support after launch is handled directly by Julianna rather than through a support ticket system, and pricing and FAQ information are available on the website.