StitchDX

StitchDX, based in Lowell, Massachusetts, works as a digital solutions provider combining Microsoft 365 consulting with digital marketing services, founded in 2014 and operating with a small team of 1-10 people. Its client base spans mid-market organizations in manufacturing and industrial, MedTech and life sciences, professional services, law firms, retail, social impact, software and technology, and startup incubators. Work is organized around organizational functions such as communications, customer success, human resources, IT, marketing, and sales. Service areas fall into four groupings: Cloud Optimization & Transformation (Microsoft cloud migrations and M&A support, cloud governance, cloud backup, and workflow automation); Employee Experience & Productivity (intranets built on SharePoint, collaboration and communication tools, and employee sentiment/engagement work); Digital Marketing & Engagement (custom WordPress development, social and content strategy, CRM and email marketing, and chatbots); and AI Integration & Preparedness (Microsoft Copilot enablement, chatbots and agents, and responsible AI strategy). The intranet work specifically involves knowledge architecture and SharePoint governance intended to prepare organizations for AI adoption. Technology partners referenced include Microsoft, AvePoint, Powell, Omnia, HubSpot, Constant Contact, WordPress, and LiveChat. The agency also publishes a Substack newsletter, "Be AI Ready," and maintains a resource library covering these topics.