Tiny Edges

Based in Sungai Besi, Kuala Lumpur, Tiny Edges is a small team (1-10 people) working with growing businesses and SMEs that need digital problems fixed without hiring a full in-house tech team. The agency positions itself as a general "tech team for growing businesses," handling everything from search visibility to automation and AI workflow, and works with companies that lack the time or internal resources to diagnose and fix recurring revenue leaks on their own. The service range covers eight areas: business growth strategy, digital marketing, SEO, email marketing, IT setup and support, automation and AI workflow, web development, and mobile app development. Their stated process begins with an audit of a client's website, SEO, and email setup to identify what's broken and prioritize fixes by revenue impact, followed by an implementation phase addressing the highest-impact issues first — technical SEO corrections, mobile-focused website fixes, and email sequences designed to convert leads. A third phase involves tracking rankings, traffic, and conversions, with monthly reporting focused on ROI rather than vanity metrics. On the IT side, they describe handling email, hosting, Microsoft 365, and DNS management for SMEs. Automation work is described as eliminating manual data entry and generating reports automatically. Engagement typically starts with a free audit or a 30-minute discovery call to scope the client's priority issue before work begins.