Upanup

Based in Victoria, Canada, with team members working across several North American time zones, Upanup focuses specifically on municipal governments and utility providers rather than the broader commercial market. The agency builds websites and digital platforms for organizations such as city and township governments, county administrations, and utility providers, with case studies referencing work for the City of Thornton (Colorado), Wellington County (Ontario), and the Township of Esquimalt (British Columbia). The team is small, in the 1-10 range, and organizes its work around industries with public-sector accountability, accessibility obligations, and community-facing communication needs. The agency's stated approach centers on a "user experience first" principle, prioritizing web accessibility and usability in every project. Services include website design and development, UX/UI design, search engine optimization, and mobile app development, applied to digital platforms intended to connect government and utility organizations with the communities they serve. Case study examples describe custom, accessible website redesigns and feature-rich sites built for economic development purposes, indicating that projects often combine visual redesign with functional additions tailored to civic or utility-sector requirements. The company also publishes articles and knowledge-sharing content related to accessibility and municipal web strategy, reflecting a specialization in public-sector digital services rather than general commercial web work.