UPentreprise

Based in Joliette, Quebec, UPentreprise works with small and medium-sized Canadian businesses seeking to digitize their operations, marketing, and customer service processes. The team, sized between one and ten people, positions itself as a digital transformation advisor for companies with little or no existing management software, offering a diagnostic-driven, tailored accompaniment rather than off-the-shelf packages. Its stated methodology draws on Agile development principles and includes digital diagnostics and client dashboards to track performance metrics through the transformation process. On the technical side, the agency builds and manages WordPress sites, including corporate sites, blogs, multisite setups for associations and their member sub-sites, and WooCommerce ecommerce stores. It implements specialized WordPress tools such as Booknetic for online booking of professional services, LearnDash for online training portals, Vik Booking and Vik Channel Manager for stay reservations, and YITH Booking for rental reservations. For custom development, it works with Strapi for CMS and API development, React JS for front-end applications, and Node JS for back-end applications, alongside JSON/API bridges and WordPress application extensions. On the CRM and business systems side, it implements HubSpot (as a partner), ClickUp for project management, Qwilr for proposals, and links these tools together with accounting systems like Xero and QuickBooks, plus electronic signature integration. Digital marketing services include Google Ads and Facebook Ads campaigns supported by Google Analytics reporting and user-journey improvement recommendations.