Webcentral

Based in Melbourne, with an additional office in Brisbane, Webcentral trades under the Melbourne IT brand and has operated since 1996, when it was founded by the University of Melbourne as the country's first domain registrar. It now sits within the hosting.com group, which runs a large global base of websites, and its clients range from first-time domain owners to larger Australian organisations. Account management is handled locally by Melbourne- and Brisbane-based staff, supported by hosting.com's international support team for after-hours queries by phone, live chat or email. The agency frames its offer around three stages of getting a business online: securing a domain name and business email, building a web presence through hosting and website design or development (offered either self-managed or fully built by the agency), and then attracting an audience through SEO, Google Ads and social media. Alongside these marketing services, it provides web hosting with a stated 99.99% uptime guarantee and daily backups, SSL security, and free Anycast DNS included with domain registrations. Website builds can be handled directly by clients or delivered as a managed service, with the agency maintaining sites on an ongoing basis. All of these services—domains, hosting, email, web design and development, SEO and PPC—are accessible through a single account and login, with the Australian team acting as the primary point of contact for setup, ongoing support and campaign delivery.