webgrade

Based in Iași, Romania, webgrade works with businesses that need digital products built to remain stable as they scale, rather than one-off websites. The team, sized between one and ten people, positions itself as a long-term IT partner rather than a project-by-project vendor, treating each engagement as an ongoing relationship that continues past launch through monitoring and support. Alongside client project work, the agency has developed its own products, including Biletin (an online ticketing platform with checkout, organizer dashboard, QR access validation, reporting and settlement), Monez (a cashless ecosystem for events covering POS terminals, top-up, vendors, NFC payments and automated settlements), and Gestio (a SaaS system for beauty salons and similar businesses covering scheduling, teams, clients, billing and mobile apps). Services cover UI/UX design, web development, mobile app development, SEO, pay-per-click, social media marketing, hosting, product maintenance, and security monitoring. The stated working process moves through a formal quote request, an offer stage where objectives, audience, features and constraints are gathered, a discussion to set timeline and priorities, a dedicated design phase covering structure and visual direction, a development phase covering interface, database architecture, application logic and integrations, a testing phase with client access to a staging environment, and finally handover with a live production launch, keeping the test environment available for future adjustments. The agency describes choosing technologies for stability and scalability and remaining involved after launch for maintenance and incremental improvements.