AscentBPO

Based in Noida, India, AscentBPO operates as a business process outsourcing provider serving clients across industries including healthcare, finance and banking, manufacturing, retail and e-commerce, IT management, and human resources. With a team of 11-50 staff, the company positions itself as a partner for organizations looking to outsource call center operations, back-office functions, and related administrative work rather than manage these processes in-house. The company's service range spans call center operations, including inbound and outbound calling, lead generation, telemarketing, technical support, helpdesk and IVR support, appointment setting, and cloud contact center solutions. Back-office offerings include data entry, data mining, data cleaning and conversion, web research, PDF-to-Excel conversion, image data entry, and catalog management. Additional business process services cover chat and email support outsourcing, HR consulting, business management consulting, and both voice and non-voice BPO processes. Beyond core outsourcing, AscentBPO lists software development capabilities (web, mobile app, and custom software development, plus software testing) and IT services such as IT staffing and infrastructure management. On the digital marketing side, declared services include search engine optimization, social media optimization, pay-per-click campaigns, link building, website strategy, email marketing, and affiliate marketing, alongside information technology offerings like bulk SMS, WhatsApp Business API, cloud calling, virtual number services, and CRM management.