Creative Concern

Based in Manchester at Fairbairn Building on Sackville Street, Creative Concern has operated since 2002 with a focus on organisations working on social and environmental issues. Its client base spans higher education institutions (including the universities of Cambridge, Manchester, Manchester Metropolitan, Salford, Oxford, Leeds and Lancashire), charities of varying sizes, and organisations in sectors such as arts and culture, health and social care, natural environment, sustainability, transport, and education. The agency positions its work around communications that support communities, nature and environmental causes, combining human-centred storytelling with strategic and creative output. The agency's declared services include SEO, web design, advertising, branding, content marketing, public relations, social media marketing, and UX/UI design, alongside capabilities in animation, film, copywriting, consultation and engagement, and training. Its stated approach begins with consultation, engagement and strategy before moving into creative execution, often starting with insight gathering and audience research to shape messaging and proposition ahead of design work. For higher education and charity clients specifically, this has translated into brand development and refresh work, campaign creation, colleague engagement and supporter outreach. In the sustainability space, the agency describes helping universities, charities, campaigning bodies and corporate clients communicate ambitions and impact, and supporting behavioural change around habits related to living, working and travelling. Recent project examples include employment support communications, a global transport awareness campaign, sustainability reporting, brand refresh work, and library service promotion.