crossconcept GmbH

Based in Dortmund at Königswall 44, crossconcept GmbH is a full-service digital agency working with small and medium-sized businesses (Mittelstand) across both B2B and B2C markets. The agency describes twenty years of specialization in digital projects and organizes its work around industry-specific solutions for retail (Handel), real estate (Immobilien), automotive, and healthcare (Gesundheitswesen). It operates alongside a sister company, crossconcept cloud GmbH, which handles managed cloud services, and the team is structured to cover strategy, design, engineering and infrastructure under one roof. Service areas span consulting and strategy, conception and workshops, user experience and accessibility (Usability & Barrierefreiheit), content creation and digital publishing, web development, and ongoing maintenance and operations. On the technical side, the agency builds on TYPO3, Drupal, Shopware and WordPress, and works with cloud platforms including IONOS Cloud and Google Cloud, alongside a dedicated automotive platform called Autohaus.cloud. Marketing-related services cover search engine optimization (described as SEO & GEO), local visibility and business directory listings, search engine advertising, website tracking and analytics, e-commerce development, mobile and app marketing, pay-per-click campaigns, and social media marketing. Referenced project work includes a click-and-collect implementation for a retail client. The agency presents these services as part of a connected digital ecosystem spanning content management systems, cloud infrastructure and marketing channels rather than as standalone offerings.