Digital Zoo

Based in Pretoria, Digital Zoo works with business owners across South Africa and internationally who want their website and related digital marketing handled by a small, dedicated team rather than managed in-house. The agency positions itself as a full-service partner for companies that lack the time or technical background to keep up with website maintenance, security and digital trends, aiming to free business owners to focus on running their operations rather than managing ICT tasks. The core offering is website design built around a managed-service model: sites are structured and coded with SEO in mind so pages are easier for search engines to read and rank, alongside weekly analytics and reporting covering visitor numbers, traffic sources and popular pages. Ongoing website management is included, covering content updates, plugin updates, malware scanning and general maintenance, plus security updates to address vulnerabilities. Digital Zoo also provides hosted email through its own secure server, supporting standard email clients, webmail and mobile access, with Microsoft 365 or GSuite available as an add-on. Beyond web design, the agency lists SEO, email marketing and social media marketing among its services. Engagements typically start with a consultation call to assess a client's website needs and determine fit, followed by implementation of agreed recommendations and ongoing management intended to grow online presence and improve conversion rates.