EagleONE

Based in Cincinnati, Ohio, EagleONE is a full-service marketing and customer experience company operating with a team of more than 200 people. Its offerings span customer experience management, lead generation, and digital marketing, serving clients across sectors including franchise/B2C, healthcare and insurance, and ecommerce. The agency positions itself around building customer pipelines, converting leads, and retaining customers through optimized touchpoints across the client journey. The declared service set covers Search Engine Optimization, SEM, Social Media Marketing, Email Marketing, SMS/Text Marketing, Market Research, Sales Outsourcing, and Call Center Services. Within its Customer Experience division, EagleONE handles inbound solutions such as live chat support, email support, order taking, and technical support, alongside outbound solutions including surveys, feedback collection, customer retention calls, and call-back services. Its Lead Generation work includes BPO-based outbound appointment setting, LinkedIn outreach, email marketing, list generation, and market research. Digital Marketing services are described as precision campaigns tailored to specific audiences, supported by real-time analytics and reporting, alongside SEO, SEM, social media management, and loyalty platform (PSP marketplace) offerings. The company references case outcomes tied to bookings growth, net-new revenue, and ecommerce sales growth for clients in franchise, healthcare/insurance, and ecommerce categories, though specific client identities are not detailed here.