Exusmultimedia

Based in Pereira, Colombia, Exusmultimedia (Exus Agencia Web) also lists points of contact in the United States (Silicon Valley) and Mexico (Guadalajara), alongside a national attention line in Colombia. The agency works with businesses of varying sizes, from small companies of 1-5 employees up to larger organizations of over 500 employees, as indicated by the company-size options on its contact form. Its client base appears to include chambers of commerce, for which it develops dedicated applications, as well as general businesses seeking digital infrastructure such as websites, online stores, corporate email and hosting. Exusmultimedia's declared services cover Search Engine Optimization, Web Development, Email Marketing and Social Media Marketing, delivered through its own software platform, PageGear. Concrete offerings include manageable website design, eCommerce/online store development, custom web development, hosting, domains, SSL certificates, and corporate email through Google G Suite. The agency also builds mobile applications, 360-degree virtual tours, and a CRM platform, and provides mass communication tools for SMS, email and WhatsApp campaigns. A notable product is its omnichannel chat platform, PageGear LiveConnect, which consolidates WhatsApp, Telegram, Instagram, Facebook and website chats into a single interface for multi-agent customer service. The company also provides standardized project documentation, including a web design brief, a website quotation brief, and a service level agreement, to formalize its client engagements.