HEBS Digital

Based in Las Vegas, Nevada, this agency focuses exclusively on the hospitality and travel sector, describing itself as working at the intersection of technology and hospitality. Its site states it has served hospitality and travel brands for more than 20 years, working with hotel groups and independent properties such as Viceroy Hotels & Resorts, Virgin Hotels, and the InterContinental New York Barclay. The stated goal across its work is helping hoteliers increase direct bookings, guest engagement, and brand loyalty through a combined marketing and technology offering. Its declared services include search engine optimization, content marketing, email marketing, social media marketing, and web design, alongside broader hospitality-specific offerings organized under areas called Digital, CRM, Labs, and Consulting. Content marketing is described as publishing value-rich material to build engagement between hotel brands and travelers. Web design work is presented as balancing brand presentation with direct online revenue generation, illustrated through website projects for luxury and lifestyle hotel brands. The CRM Suite is positioned as a tool for using guest data to engage travelers before, during, and after their stay, supported by a feature called Easy Campaign for personalized, automated guest messaging aimed at upselling and cross-selling. Additional tools mentioned include FleXi Contactless Menus for paperless restaurant and in-room dining menus. The Consulting practice is described as helping hotel clients manage and evaluate outside marketing and social media agencies. The company has since merged with Cendyn, forming a combined CRM and digital marketing provider for the hospitality industry.