imarcom

Based in Québec, imarcom is a small digital agency (team of 1-10) founded in 2011, working with mid-size and large retail organizations on complex, long-term technology projects. Its case study work, notably a multi-year engagement with La Maison Simons involving over 100 system integrations, illustrates a focus on ongoing partnerships rather than one-off projects, spanning omnichannel commerce, custom tooling, and warehouse automation for retail clients operating at scale. The agency's declared service range covers e-commerce development, custom software development, web development, SEO, pay-per-click, digital strategy, CRM consulting and system integration (SI), and ERP consulting and SI. Within e-commerce, it addresses system integrations, headless commerce and composable architectures, B2B transactional portals, product information management (PIM), search and discovery tools, order fulfilment, and customer journey design across various e-commerce platforms. On the software side, it offers custom software development, hosting, web application development, and website development, alongside web performance optimization and SEO/GEO work. The Simons case study points to applied AI as part of its technical scope, in addition to system integration work connecting multiple platforms and tools within a retail operation. The combination of commerce-platform expertise and backend/ERP/CRM integration work positions the agency toward technically complex retail and e-commerce environments requiring coordination across many connected systems.