ion8

Based in North Bay, Canada, ion8 is a small consultancy, with a team of 1-10, working across business strategy, software and marketing rather than confining itself to a single discipline. Founded in 2011, the agency positions itself as a full-cycle business management consultancy that partners with companies to streamline processes and improve profitability. Its work spans technology, digital marketing and design, and it also builds and maintains its own software products, including connectors for legal practice management platforms such as Clio, CRM integrations between Clio and Zoho, and an attribution dashboard for tracking ad spend, indicating a client base that includes firms using these systems. Services described include Search Engine Optimization, Pay Per Click advertising, branding, UX/UI design, custom software development, CRM consulting and systems integration, and business consulting. The agency's stated method combines business process and strategy work, software development and deployment, and marketing, communications and design under one engagement, using immediate and long-term goals to build a measurable framework for business optimization. Marketing and communications work is tied to measurable outcomes linked to revenue and profitability rather than treated as a standalone activity. On the technical side, ion8 advises on the best fit among existing tools and builds customized integrations to synchronize them, reflected in its own connector products for linking case management, CRM and advertising data across systems such as Clio and Zoho.