IT Pros LLC

Based in Tigard, Oregon, IT Pros LLC provides IT support and computer services to businesses throughout the Greater Portland area and Southern Washington, including Hillsboro, Beaverton, Tualatin, Gresham, Wilsonville, Lake Oswego, Salem, McMinnville, Newberg, and Kelso and Longview across the state line. Founded in 2008, the company operates with a small team and works with organizations of varying sizes, from businesses with a handful of employees to those with several hundred, as well as non-profit organizations, offering separate pricing for that sector. Services center on managed IT support delivered both remotely and onsite, structured through hourly rates, blocks of time, monthly plans, or unlimited "all-you-can-eat" arrangements. The company runs a 24-hour help desk and states that most issues are resolved remotely rather than requiring a technician on site. Technical work covers server and network support, Wi-Fi and firewall setup, desktop and laptop support, virus remediation, office and building moves, Microsoft 365 and Entra/Azure administration, cloud services, remote control tools, cybersecurity, compliance support (including HIPAA-related planning), and security camera installation. The company also positions itself as a resource for businesses without an in-house CIO, offering ongoing IT strategy input alongside day-to-day technical support. A free network analysis is offered as an initial step for prospective clients.