LuckyTurn

Based in Ipswich, LuckyTurn is a small web design and development agency, founded in 2012, working with clients across sectors including charities, professional services, and travel. Its portfolio includes organisations such as West Sussex Mind, ORCA, Stonewall, and Just Go Travel, indicating particular experience with non-profits and membership organisations alongside commercial businesses. The agency describes serving clients beyond the UK as well as within it, with a team structured to offer a personalised, hands-on approach to each project rather than a high-volume model. Services cover web design, UX/UI design, web development, custom software development, and SEO. The agency specialises in building on Craft CMS and WordPress, and has published comparative guidance on choosing between the two platforms. Described project work includes CMS migrations paired with information architecture overhauls, homepage refreshes and donation journey redesign for charities, course discovery and site management improvements for membership bodies, and UX/UI redesign of multi-brand platforms, including a cruise search and lead-generation tool built for a travel business moving offline customers online. Client feedback referenced on the site points to involvement in complex site migrations combined with SEO strategy work. The agency also produces blog content on topics such as charity CRM selection, accountancy website trust signals, and travel site UX, reflecting the sector focus evident in its case studies. Work has been recognised at industry award schemes, including a category win at The Drum Awards 2025.