Octopus Tech Solutions

Based in Amritsar, India, Octopus Tech Solutions is an outsourcing firm founded in 2011 that combines call center and BPO operations with web design and digital marketing work. The team, sized between 11 and 50 people, serves clients across sectors including telecom, shipping, fintech, logistics, e-commerce and DTH & cable, working with global clients rather than a single regional market. The company positions itself as a call center outsourcing provider that also extends into web design and related digital services for businesses looking to outsource both customer-facing operations and online presence. On the service side, the agency covers voice support (inbound and outbound calling, telemarketing, technical support, healthcare BPO and legal process outsourcing) and non-voice support (chat support, email support, data entry and moderation services), along with dedicated offerings for NBFCs such as call center support, backend support and customer acquisition/onboarding. Its web-related services span web design, WordPress development, web hosting, and e-commerce development across Magento, BigCommerce and Shopify platforms, alongside virtual assistant services tailored to real estate and healthcare professionals, and e-surveillance services for hotels, warehouses and schools. Search Engine Optimization is listed among its declared services, positioned alongside these web design and digital marketing offerings as part of the broader service set aimed at improving clients' online visibility and conversion performance.