Online-Access

Based in Port Huron, Michigan, Online Access is a marketing agency built specifically around home service contractors, with HVAC, plumbing and electrical companies as its core clientele across North America. The agency was started in 2000 by Dave and Daniel Squires after growing frustrated with marketing firms that lacked trade-specific knowledge; Dave is a licensed HVAC contractor, and his daughter, Colleen Keyworth, now serves as Vice President. That contractor background informs the agency's approach to website design and its involvement in industry events such as Service World and HARDI. Its client base is described as more than 500 home service providers. Services are organized into tiered packages—Essentials, Professional and Premier—each combining custom, responsive website design with domain hosting, email accounts, and ongoing site updates, alongside a one-time start-up fee covering custom design and homepage content creation. Beyond web design, the agency offers SEO, AI optimization, reputation management, citation management, web advertising, pay-per-click, and social media marketing, along with content marketing and custom graphics work. Additional tools referenced include call recording, "Nearby Now" local engagement features, equipment stickers, chat options, and community engagement initiatives. Higher-tier packages add features such as expanded email accounts, ongoing SEO optimization, and monthly strategy meetings. The agency also positions itself around a moneyback guarantee period and states its packages are priced to be accessible for contractors compared with competitors offering similar SEO services.