Open Imagination Ltd.

Based in Oxford, this agency builds websites on the Drupal platform for retailers, drinks trade specialists, and other growth-focused businesses across the UK. Founded in 2013, it operates as a small team offering a full-service approach that spans discovery, design, development, hosting, and ongoing support. A notable focus within its client base is e-commerce for the drinks trade, an area where the agency has developed a dedicated platform called Grapes to address the specific needs of businesses selling alcohol and beverages online. The agency's declared services include SEO, PPC, conversion optimisation, UX/UI design, and web design, all built around Drupal development. Its process begins with discovery and strategy work, defining quarterly objectives to keep website performance aligned with business goals, followed by UX design intended to build customer confidence. Development is carried out by in-house Drupal engineers who build bespoke websites and applications on open-source, licence-free technology, with stated compatibility with the Drupal AI initiative. Beyond launch, the agency provides managed hosting on renewable energy, customised for speed and performance, alongside web care packages covering security updates and ongoing site evolution. SEO and PPC services are positioned as complementary to the design and development work, aimed at increasing website traffic and sales. Client engagement follows a structured path from an initial introductory meeting through a discovery session to a proposed solution with project process and cost estimates.